Fg999 places the highest priority on protecting users' personal data. On this page, you can learn in detail what information we collect, why we collect it, and how we keep it secure.
The policies we follow to protect your information at fg999
Fg999 only collects information that is strictly necessary. Beyond your name, mobile number, and payment details, no additional personal data is requested. The purpose of every piece of information you provide is clearly communicated.
All your data is protected with 256-bit SSL encryption â the same bank-grade security that shields your information from cyber threats. Data stored on fg999 servers undergoes regular security audits.
Fg999 never sells or provides your personal information to advertisers. Only limited data is shared where legally required or strictly necessary to deliver our services.
You can close your account and request deletion of your personal data at any time. Everything will be removed within the specified timeframe, except for data we are legally required to retain.
Fg999 uses cookies on its website solely to improve your browsing experience. No tracking cookies or third-party advertising cookies are used.
If any information on your account is incorrect, you may request a correction at any time. Our support team is always ready to assist in Bengali.
Fg999 respects your privacy. We only collect what's necessary, keep it secure, and never sell it. Our support team is always on hand to help with any questions.
Fg999 (referred to as "we", "us", or "the platform") is an online betting and gaming platform based in Bangladesh. We believe you should have full control over your personal information. This Privacy Policy is a testament to that commitment.
This policy applies whenever you use the fg999 website or mobile app, open an account, make a transaction, or contact our support team. By using the fg999 platform, you are considered to have agreed to this Privacy Policy.
Our core principle is simple: your data is a trust placed in our hands. Protecting that trust is our responsibility â not just as a business necessity, but as an ethical obligation.
Fg999 collects information through several methods. Full details are provided below:
| Data type | When collected | Mandatory? |
|---|---|---|
| Name & date of birth | At registration | Yes |
| Mobile Number | At Registration & Verification | Yes |
| Email Address | At registration | No (optional) |
| National ID Card (NID) | During KYC verification | Yes, for large transactions |
| Payment information (mobile banking number) | During deposit/withdrawal | Yes |
| Device & IP Information | Automatically at login | For Security |
| Betting history | On every bet | To provide our services |
Information collected automatically includes: your browser type, operating system, device identifier, login time, and IP address. This data is used to maintain security and prevent fraud.
Fg999 collects your data solely for the following purposes:
Your data will not be used for any purpose beyond those stated above. fg999 never uses your information for advertising or marketing unless you have explicitly given your consent.
Fg999 has a clear policy: your personal data will never be sold. However, limited information may be shared in the specific circumstances outlined below:
Fg999 never sells your information to advertisers, data brokers, or any other third parties. Your contact details are never passed on to any marketing agency.
Fg999 uses multiple layers of technology to protect your data:
That said, no organization can guarantee 100% security on the internet. Should a security incident occur, fg999 will promptly notify affected users and take steps to resolve the issue.
Cookies are small files stored in your browser. fg999 uses the following types of cookies:
Fg999 does not use any third-party advertising cookies. You can delete existing cookies or block new ones at any time through your browser settings.
You have several rights regarding your personal data held by fg999:
You may request to see what personal data we hold about you. Requests will be fulfilled within 30 days.
You can request corrections to any inaccurate or outdated information. Contact support and it will be updated after verification.
You may request to close your account and have your information deleted. Everything will be removed except data we are legally required to retain.
You may request that we stop using your data for a specific purpose while the matter is being resolved.
You can request a copy of the data we hold about you in a readable format.
If you are not satisfied with how we handle your information, you may file a complaint directly with us or with the relevant authority.
To exercise any of these rights support@fg999.xyzâ email us or reach out via live chat. We will respond within 30 days.
Fg999 does not retain your data indefinitely. The retention periods for each type of data are outlined below:
Once the retention period expires, data is securely deleted. If deletion is delayed for technical reasons, the data is restricted so it cannot be actively used.
Fg999 is strictly for individuals over the age of 18. We never knowingly collect information from minors or allow them to open an account.
Age is verified at registration, and confirmed through a national ID during the KYC process. If we become aware that a minor has opened an account, that account will be closed immediately and all collected data will be deleted.
If you suspect your child is using fg999, please contact our support team immediately. We will take swift action.
Fg999 may update this Privacy Policy from time to time. When changes are made:
It's worth checking this page from time to time. Our goal is always to strengthen your privacy protections, not reduce them.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:
To request deletion, a copy, or correction of your data, send an email with "Privacy Request" in the subject line. You may be asked a few verification questions to confirm your identity.